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Market Analysis | Market Validation

Voice and artificial intelligence to monitor your patients at home. No apps, no internet, no barriers. Just automatic, intelligent and empathic phone calls.

Automatic medical phone calls

By automating medical phone calls, Tucuvi addresses the main pressing challenges of today’s healthcare industry. First, the urgent and growing demand for healthcare due to aging and chronic conditions, and second, the global shortage and burnout of healthcare workers.

Tucuvi automates outpatient communications, from pre-consultation to disease monitoring, to save time and provide data to healthcare teams. To do this, they use advanced AI with a low-tech user experience, through the most accessible and widely used channel in healthcare.

How does Tucuvi work?

Tucuvi uses a virtual nurse named Lola, based on speech technology and Natural Language Processing (NLP).

Lola conducts natural and empathetic conversations with patients via phone calls. Her backend algorithms analyze the calls in real time and send structured information about patients’ well-being, symptoms and vital signs to the medical team to support them in the process of decision-making.

Tucuvi also features an online tailored dashboard for healthcare providers that previews structured patient information. It enables the creation, configuration and customization of monitoring protocols and alert management for each patient or groups of patients.

How does Tucuvi impact healthcare providers and patients?

Tucuvi facilitates both healthcare professionals and patients with its solution. The benefits for both groups are presented below.

For healthcare professionals:

  • Increases remote monitoring capacity of healthcare professionals;
  • Better planning of daily care activities;
  • Alerts that anticipate decompensation;
  • Reduces unnecessary visits, readmissions and hospitalizations;
  • Analyzes patterns with historical information;
  • Improves health outcomes and patient experience;
  • Enables early hospital discharge of patients;

For patients, their families and their caregivers:

  • Personalized and continuous care at home;
  • Follow-ups between visits;
  • Less commutes to the hospital;
  • Improved treatment adherence;
  • Peace of mind;

Clinical evidence

In 2021, a paper was published regarding the impact of Tucuvi.

  • García Bermúdez, J., Usefulness and acceptance of telephone monitoring by a virtual assistant for patients with COVID-19 following discharge. 2021. doi: 10.1016/j.rceng.2021.01.007

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